Protean Support

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  • Credential Equivalencies

    How to use the Credential Equivalencies feature (Parent/Child relationship) video.

  • Forgot Password

    If you have forgotten your password, you can initiate a password reset by clicking the word "here" under the heading 'Forgot your password?'. This is located on the login screen. You can also conta...

  • Custom Certificate: Background Image

    How to add a background image to the custom certificate by using Microsoft Powerpoint to create an image.  In this example, we are going to create an 8.5 x 11 (landscape) layout. [October 2021] See...

  • Quiz: Granting extra attempts (override)

    Quiz: Granting extra attempts (override) *Recommend formalizing a method for student to request additional attempt. Utilize the FORM tool.  Insert form link, into the course, and direct the student...

  • Template Actions: Conditions

    Template Actions: Conditions To access “Actions,” click on the Actions tab within the template editor. To define a condition, you are going to Specify “Any” or “All” Select the OASIS (template) Fi...

  • Skills: Category Permissions

    Access: 1.Click on Members 2.Select Skills 3.Selecting Settings 4.Apply Permission   Discussion: We first need to discuss "global" permissions via the Control Panel (Site Administrators have acces...

  • Debrief Issue (OASIS CCT OCQI)

    Chart not attached Peer Review not assigned CAD Times not posting (showing up) Transport Team members not automatically posting (showing up)   If the CAD ID does not match/is incorrect after the ...

  • Member search / filtering

    SETTINGS:   Filtering (sorting) search (query) so that only the members in a particular group will display within the MEMBER component. Edit template Edit the MEMBER component DATA tab Locate the ...

  • Add Member to CONNECT

    Step-by-step Instructions: Login to CONNECT.  Click Members from the menu bar on the left hand side and a submenu will expand directly below.  Click Information. Click Add Member on the Members...

  • Permissions: Add Client

    A user must have permission for SELF to ADD a client to the CLIENT section.  Permissions are managed by the Site Administrator. 1. Go to the CONTROL PANEL (at the bottom of the menu pane)     - You...